Banking & merchant services advising

Stop overpaying every time a customer swipes a card.

TOPS reviews your merchant statements and banking setup line by line, finds the fees you shouldn't be paying, and gets them fixed. TOPS also identifies alternative payment methods that lower your costs, speed up collections, or both. You get lower costs, faster cash flow, and someone on your side of the table.

MERCHANT STATEMENTExample
Qualified discount 1.69%$1,183.00
Non-qualified surchargeTiered pricing: rate set by the processor, not the card$612.40
Equipment leasePaid for the terminal years ago$79.95
PCI non-compliance fee$29.95
Statement fee + "regulatory" fee$24.90
Total fees on $70,000 volume$1,930.20

Illustrative figures. Effective rate: 2.76%.

What TOPS does

Better business for great companies

Banking is choppy water for a growing business. TOPS helps you grow revenue, streamline administration, and cut costs by putting banking best practices to work.

Merchant services advising

Card processing is where most businesses lose money without noticing.

  • Monthly statement audits
  • Move from tiered to interchange-plus pricing
  • Debit routing and network fee review
  • Alternative payment methods that cut costs or speed collections
  • Contract terms: no leases, no personal guarantees, no early termination fees

Banking best practices

Your accounts and processes should work for you, not the bank.

  • Streamlined banking and admin processes
  • Account structure and bank fee review
  • Stronger internal controls
  • Revenue growth through better payment options

Fraud prevention & security

Chargebacks and breaches cost small businesses far more than the fix.

  • EMV and mobile wallet acceptance
  • PCI compliance guidance
  • Chargeback reduction
  • Internal control and access review
Tom's Operating Principles

The rules every merchant should know

Hard-won lessons from years of reading merchant statements. Follow these and you're already ahead of most businesses.

Never

Lease equipment.A terminal lease often costs many times the price of the terminal.

Never

Agree to a personal guarantee.

Never

Agree to an early termination fee.

Never

Hand your processing statements to a merchant salesperson.

Always

Ask for interchange-plus pricing.You see the true card cost and a fixed markup. Tiered pricing hides the markup.

Always

Review your merchant statements every month.New fees appear quietly. Catch them early.

Always

Consider better payment methods.Cards aren't the only option. Other methods can cost less, get you paid faster, or both.

Always

Accept EMV chip cards.Since the liability shift, counterfeit fraud on a swiped chip card is your loss.

Always

Be polite to salespeople.They're doing their job. You're doing yours.

Quick rate check

What are you really paying?

Your effective rate is total processing fees divided by total card volume. It's the one number that cuts through a confusing statement. Take both figures from your last monthly statement.

This is a rough guide only. The right rate depends on your card mix, ticket size and industry. A full review looks at every line.

Your effective rate
2.76%

How it works

From statement to savings

  1. Send your statements

    Share two or three recent merchant and bank statements. They stay confidential.

  2. Line-by-line review

    Every fee is checked against true interchange and network costs.

  3. Fix what's wrong

    TOPS negotiates with your current processor or helps you move to a fair one.

  4. Stay on track

    Ongoing monthly monitoring catches new fees before they add up.

Contact

Find out what your statement is hiding

Email or call Tom Engle for a free, no-obligation review of your merchant statement.